1. Be the main point of contact for academic and non-academic staff members under the designated college/department, in order to answer all their inquiries, clarifications, or any assistance related to HR.
2. Manage and process all types of leaves for academic/non-academic staff (such as annual, maternity, unpaid leave, compensation leave, escort leave, short and long sick leaves, etc.) and ensure that return from leave requests are submitted on time online and/or manually after comparing them with the Attendance system.
3. Handle the contract renewal process, including communicating with line manager’s to obtain their renewal decisions, produce renewal letters, attach required documents (e.g. performance appraisal score), and complete the renewal process on HR LOGOS system.
4. Keep track of employees who are about to complete their probation period, and ensure that their evaluation and status confirmation are completed by the line manager.
5. Handle and process all types of employee benefits and allowances on HR LOGOS such as job promotions, annual travel tickets, distinction awards, special allowances, annual increments, transportation allowance, overtime requests, etc.
6. Process all transfer and change requests on HR LOGOS such as transfer decisions, job title changes, marital status, educational degree, etc.).
7. Issue salary certificates (To Whom It May Concern) for academic/non-academic staff, and ensure they are prepared and singed accurately and in a timely fashion.
8. Process Business Mission requests through the HR online application and ensure that all requests completed correctly as per UoS’s Business Mission entitlements.
9. Manage the attendance system including creating new accounts, finger print registration for new joiners, attendance schedules, shifts adjustments, inserting learning days, etc. As well as Address finger print technical issues and fingerprint rescans using the designated system/software.
10. Monitor attendance records for professional staff members on a monthly basis and report violations including late/early in/out and absent days. As well as apply the disciplinary actions related to attendance and punctuality according to the UOS’s disciplinary code.
11. Follow up the online and manual clearance process for end of service for academic/non-academic staff using the designated system and follow up with the concerned colleges and departments when needed.
12. Maintain the confidentiality and security of all employee data including personal and financial information.
13. Complete any other job-related tasks as assigned by line manager within the expected time limit.

Operational Plans

1. Participate in developing the department/college’s operational and business plans, and contribute in its execution, in line with the department/college’s strategy in order to support the achievement of the University’s strategic objectives.

Continuous Improvement

2. Provide input to enhance the processes and procedures that help implement the relevant best practices.
3. Follow all relevant processes, standard operating procedures, and instructions accurately to ensure that job tasks are carried out in a controlled and consistent manner.

Systems, Processes and Reports

4. Generate relevant reports and ensure that they are prepared timely and accurately, and meet the department’s requirements and standards.
5. Operate the required software/hardware accurately and effectively.

• Minimum of bachelor’s degree in Business Administration, Human Resources or a relevant discipline.
• 2-4 years of UAE experience in similar role preferably in higher education institutions.
• A professional Human Resources certification (such as CIPD, SHRM, etc.) is a plus.
• Priority is to UAE Nationals.

• Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.
• Ability to manage multiple responsibilities.
• Time management skills.
• Good interpersonal and communication skills.
• Knowledge of ERP Systems related to HR operations would be an advantage.
• Ability to handle confidential information with discretion.
• Attention to detail and problem solving skills.
• Ability to work under pressure and extra hours as and when required.
• High integrity and openness combined with commitment to good governance.
• Good follow up skills resulting in the timely completion of multiple assignments.
• Flexibility and ability to function effectively as part of a team.
• Inquisitive mind and passion for excellence.
• Proficiency in MS office applications.